Still On

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Clock out. Your business doesn't have to.
24/7 AI that answers, books, and follows up so leads don't die in voicemail.

11/03/2026

The sun is going down, you're up on a roof, and your hands are inside a condenser. Your phone buzzes in your pocket. Again.

You can't stop to type. But the person on the other end is deciding right now who to call.

Still On replies on your connected channels while you work. It answers routine questions, asks for the address and the problem, and lines up the details so you can pick it up when you climb down.

Clock out. Keep the conversation moving.
Message us to see how it works.

11/02/2026

You are on a job. A new inquiry comes in.

Still On helps keep that conversation moving by handling routine questions, collecting the details, and offering an approved next step. Your team gets the requests that need a person, with context attached.

Clock out. Keep the conversation moving.

https://still-on.sourcepointgroup.com/

11/01/2026

Up a ladder with both hands in a ceiling fixture is not the moment to type a reply.

Here's what happens with Still On while you finish the job:
1. The customer gets a friendly reply right away.
2. It asks the basics: what they need, where, and how soon.
3. You get a clear summary to pick up when your hands are free.

Clock out. Keep the conversation moving.
Message us if you'd like a walkthrough.

11/01/2026

Elbow-deep under a sink is a bad time to answer the phone.

Quick question for the trades: when you're mid-job and a new customer reaches out, what happens to that message right now?

Still On gives them a reply while you finish the work, collects the details, and keeps the conversation moving until you're free.

Clock out. Keep the conversation moving.
Message us if you want to see how it works.

11/01/2026

Setup tip: spell out your service area.

Towns: list the towns you actually cover.
Edges: note the ones you only cover sometimes.
Outside: say what happens when someone is out of your area.
Update: change it whenever your area changes.

"Do you come out to my town?" is one of the most routine questions there is. Still On answers routine inquiries on your connected channels from the answers you give it, and hands the unusual ones to your team.

Clock out. Keep the conversation moving.

11/01/2026

Quick tip: when a question needs a person, say who will follow up.

Name it: "our office team will follow up."
Time it: give a real window, not "soon."
Route it: send it to the person who handles that kind of request.
Close it: mark it done once someone replies.

Still On handles routine inquiries on your connected channels and hands the exceptions to your team. A clear handoff tells the customer exactly what happens next.

Clock out. Keep the conversation moving.

11/01/2026

Setup tip: only promise a follow-up time you can keep.

Be honest: say when a person will really get back to them.
Be specific: "by 10 AM tomorrow" beats "soon."
Keep it: check your handoffs first thing.
Update it: change the promise when your hours change.

Still On handles routine inquiries on your connected channels and hands exceptions to your team, so the promise it makes should match how your team actually works.

Clock out. Keep the conversation moving.

11/01/2026

Quick tip: keep your after-hours answers short.

1. Answer what they actually asked.
2. Give the next step: how to book or what to send.
3. Say when a person will follow up.
4. Stop there.

Still On handles routine inquiries on your connected channels and hands exceptions to your team. Short, clear answers make that handoff easy for everyone.

Clock out. Keep the conversation moving.

11/01/2026

Setup tip: list the words that mean "get a person."

Urgent: leak, today, emergency.
Upset: refund, complaint, wrong.
Custom: a quote, a special request, an exact time.
Hand off: send those straight to your team.

Still On handles routine inquiries on your connected channels. Telling it which words signal an exception helps the right messages reach a real person.

Clock out. Keep the conversation moving.

11/01/2026

Quick tip: answer the price question plainly.

1. Give a starting point or a range.
2. Say what can change the final cost.
3. Offer one clear next step.
4. Hand custom quotes to a person.

"How much does it cost?" comes up a lot, and a clear answer beats silence. Still On handles routine inquiries on your connected channels and hands the exceptions, like custom quotes, to your team.

Clock out. Keep the conversation moving.

Address

2050 N Mohawk Street
Chicago, IL
60614

Telephone

+18477361954

Website

http://sourcepointgroup.com/

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