HCI

06/11/2026

Cloda’s Australian rollout is making headlines! ✨

Great to see ITBrief Australia covering the successful launch of Cloda at Sunnyfield Disability Services in New South Wales, supporting approximately 1,500 staff with instant access to their approved policies and procedures.

It was fantastic to have Regina Connell and Andrew Murphy on-site for the launch, celebrating this exciting milestone together with the Sunnyfield team.

We’re incredibly proud of this partnership and excited to see Cloda helping frontline staff access the information they need, when and where they need it. 💬

🔗 Read the full article: https://itbrief.com.au/story/sunnyfield-rolls-out-ai-policy-tool-for-frontline-staff

The rollout could save about 1,500 frontline staff time by putting approved policies and procedures at their fingertips across Sunnyfield's services.

06/11/2026

HIQA has announced the commencement of a new statutory review function for certain serious incidents involving unexpected deaths or serious injuries affecting nursing home residents.

The new no-blame review process will focus on identifying learning, reducing future risks and strengthening systems and processes to improve the quality and safety of care.

This is a welcome step towards promoting a stronger culture of learning and continuous quality improvement across the sector.

🔗 Read HIQA’s full announcement: https://www.hiqa.ie/hiqa-news-updates/hiqa-commences-new-review-function-serious-incidents-affecting-nursing-home

06/11/2026

The choice isn’t simply “AI or no AI”.

It’s how AI is governed.

Closing his presentation at the ATU DAI Showcase, John Sweeney focused on the difference between ungoverned AI and AI built around approved information, traceable sources, human oversight and clear governance.

AI should support professional judgement, not replace it.
For healthcare organisations, responsible adoption means asking the difficult questions early: Where does the information come from? Can the answer be traced? Who owns the content? How are outcomes monitored? Where does human oversight sit?
The technology matters.

The governance around it matters just as much.

06/11/2026

What changes when staff can actually access and engage with guidance at the point of need?

John Sweeney shared evidence from live Cloda deployments today at the ATU DAI Showcase.

Across deployments reviewed, Cloda is seeing 22–50x more document accesses per staff member compared with a traditional QMIS baseline.

And 22% of activity is taking place outside normal working hours.
That matters because questions about medication, safeguarding, infection prevention or procedures don’t conveniently wait until somebody from the quality team is available.

The aim is simple: make approved guidance easier to find, understand and use when it matters.

06/11/2026

“Policies exist. Whether they work is a different question.”

A key point from John Sweeney’s presentation at the ATU DAI Showcase today.

Across major healthcare inquiries and HCI’s own independent reviews, the same issues appear repeatedly: policies that don’t exist, can’t be found, have gone out of date, aren’t known by staff or aren’t consistently understood.

Having a policy stored somewhere isn’t the same as having guidance available when someone actually needs it.

For patient safety, the difference matters.

06/11/2026

AI is already part of everyday healthcare.

But adoption alone isn’t the measure of success.

Speaking at the ATU DAI Showcase today, John Sweeney highlighted both sides of the picture: AI has already demonstrated real potential in areas such as documentation, imaging and clinical decision support, but failures in validation, dependency and governance can scale just as quickly.

The opportunity is significant.

So is the responsibility to use it properly.

06/11/2026

We’re at the ATU DAI Showcase today, where HCI & MAPS CEO John Sweeney will be speaking about AI for Patient Safety: The complex to Cloda.

John will explore where AI is already making an impact in healthcare, what we can learn from recurring patient safety challenges, and why governance has to remain at the centre of how AI is introduced.

He’ll also be sharing some of the thinking and evidence behind Cloda and how AI can help healthcare teams turn policies into information that is actually accessible, understood and used.
Looking forward to the event and discussions.

05/11/2026

🚨 Could your next HIQA inspection reveal gaps you haven’t spotted?

HIQA’s latest nursing home reports show a familiar pattern:
❌ Audits completed but missing what inspectors found
❌ Care plans not updated when needs changed
❌ Safeguarding concerns not recognised
❌ Policies in place but not followed

On paper, compliant. In practice, not.

Join Rebecca McAuley, Best Practice Specialist at HCI, for a webinar unpacking the findings regulation by regulation, so you can spot these gaps before an inspector does.

Webinar: Inspection-Ready or Inspection Risk? Lessons from HIQA’s Latest Reports for Nursing Homes

📅 Thursday, 19 November | 10:00–10:45am

👉 Secure your free place: https://hci.care/webinar/webinar-inspection-ready-or-inspection-risk-lessons-from-hiqas-latest-reports-for-nursing-homes/

HCI hosted a webinar for nursing homes to highlight the high risk areas emerging in HIQA Inspection Reports.

05/11/2026

A major milestone for Cloda – our first Australian rollout! 🎉We’re incredibly proud to celebrate the official go-live of Cloda at Sunnyfield Disability Services in New South Wales, Australia!

This marks an exciting new chapter for Cloda as we expand into Australia, supporting approximately 1,500 Sunnyfield staff with instant access to their approved policies and procedures.

👏 A huge thank you to the entire Sunnyfield team for embracing innovation and for their dedication to delivering high-quality support to people with disability. We're incredibly proud to partner with an organisation so committed to making a positive difference.

We’re delighted to be part of Sunnyfield’s digital journey and look forward to what we can achieve together!

🔗 Read the full announcement: https://www.techbusinessnews.com.au/news/sunnyfield-gives-disability-support-workers-instant-policy-advice-with-ai-assistant-cloda/

Sunnyfield, one of Australia’s leading intellectual disability service providers, has gone live with Cloda across its workforce, which will ultimately give approximately 1,500 frontline staff instant access to approved Sunnyfield policies and procedures when and where they need them. The organisat...

05/11/2026

🚀 We're looking forward to showcasing Cloda at Care Roadshows Wales on 10 November!

Join Nay Gurung and Tonia Nee at Stand 12 and see how Cloda is helping care providers simplify quality, safety and compliance with an AI-enhanced Quality Management System.

💬 Just Ask Cloda – Get instant answers to your policies and procedures.
🎙️ Just Tell Cloda – Complete audits over 50% faster with Voice Audits.

📍 Cardiff City Stadium
📅 10 November 2026
🔹 Stand 12

We look forward to seeing you there!

Learn more: https://www.cloda.ai/uk/blog/cloda-to-exhibit-at-care-roadshows-2026-yorkshire-and-wales/