10/30/2026
‼IMPORTANT UPDATE‼
Chautauqua Works will be closed to walk-in customers from Tuesday, November 3, 2026 – Friday, November 27, 2026, due to a system upgrade.
đź’» Appointments will be conducted virtually during that time. A customer may request an appointment to utilize Resource Room Computers for Job Search, Resumes, Application completion, etc. at any time between the hours of 8:30 AM and 4:30 PM, however, an appointment must be made to do so.
đź“ž Customers may call the main telephone line at (716) 661-9553 to request services.
To request services from OTDA, ACCES-VR, FIDELIS, NYS Commission for the Blind, Disability Navigator, Youth Employment Program, or Manufacturing & Tech Workforce Program please call them directly or call (716) 661-9553 and ask for them.
The New York State Department of Labor is planning to upgrade their Unemployment Insurance system starting Monday, November 2, 2026, at 5:00 PM. The upgrade is expected to take approximately 9-12 days.
⚠️ If you are filing or certifying for unemployment benefits, this upgrade period will affect you.
The upgrade period will delay unemployment payments. After the upgrade period is complete, you must file or certify for benefits in the upgraded system to receive all payments due to you.
âť—If you are claiming benefits for the week ending November 1st, you must do so by November 2nd at 5:00 pm. If you miss this deadline, you will need to wait until the upgraded system is available to claim these benefits.
đźš« During the upgrade period, all unemployment services will be unavailable, and you will not be able to file or certify for benefits. Additionally, Department of Labor Re-Employment Staff will only be available by virtual appointment and will not be able to assist with unemployment insurance.
đź”— To learn more, go to dol.ny.gov/unemployment.
