08/21/2026
NEW DOOR SYSTEM STARTING MONDAY, AUGUST 24TH!
We know there have been a few questions and concerns about how our new door system will work, and we want everyone to know — we are ALL in this transition together!
This system is new for our members AND our staff, so there may be a little learning curve at first. We are here to help you, and we definitely don’t want anyone stressing over this!!
Starting Monday, August 24th, the gym doors will no longer remain unlocked.
📲 HOW TO UNLOCK THE DOOR:
Members with an active gym/crossfit membership will be able to unlock the door through the CapFitBB app.
1. Open the CapFitBB app.
2. You will see a new Unlock Door icon in the bottom right corner.
3. Click that icon and CapFit Lobby Entrance will appear at the top.
4.Select CapFit Lobby Entrance.
The large circle on the door underneath the camera/doorbell will turn GREEN, letting you know the door is unlocked and you can come inside! ✅
📱 FOR GOOGLE PLAY USERS:
You will need to download a separate app called the Kisi app. Once downloaded, you can log in using the same email and password you normally use. From there, you will be able to access and unlock the door through Kisi.
⚠️ If your membership is inactive, when you select the Unlock Door icon, the app will let you know that you do not have an active package available to unlock the door.
From there, simply press the doorbell button on the camera. This will call the front desk phone, and an employee will be able to assist you.
And if you have an active membership but are having trouble getting the door to unlock, use the doorbell too! We are happy to help.
Please don’t stress if you don’t have it all figured out right away. We’ll be here to help everyone get comfortable with the new system as we go!
We appreciate your patience and understanding as we make this transition and continue making improvements for our CAPFIT community. 💪