08/19/2026
📣 CONTACTING THE GYM 📣
📞 If you CALL the gym, PLEASE LEAVE A VOICEMAIL. We have had an increase in spam calls, so we don’t know if the missed calls are people we need to reach out to or if it’s someone trying to spam us. We NEED you to let us know why you called and we will call you back!
‼️ In addition to the missed calls, please be patient with us. We very rarely are just sitting in the office, waiting for the phone to ring. A lot of the time we are out on the gym floor, cleaning. Other times we may be with a customer, and cannot multitask well, so we don’t answer the phone. If you need to reach us, we can’t know that from a missed call only.
📱 You can also TEXT us. The gym phone is a cell phone. So if you don’t want to leave a voicemail, or if you don’t even want to call, text us. As soon as we see the text, we are usually pretty quick to respond back.
📧 Another option is EMAIL. The gym email is [email protected] Again, usually once we see the email, we are pretty quick to respond to you.
💻 And FACEBOOK-send us a message through messenger and we will respond in timely fashion.
There are so many ways to contact us and we are usually pretty good about responding quickly. Please don’t tell me you can’t reach us. You can. But also know we aren’t going to respond on a the weekend at 3am. We sleep. We aren’t 24/7, just the facility is (to members-not people you want to drag in with you for free-we do notice-it’s not cool).
And you cannot cancel over text, over a phone call or through Facebook messenger. We need physical documentation of your cancellation. So either come in and sign the cancellation form or email us. Those are the only 2 ways to cancel. I will not accept a phone call, text or Facebook message as cancellation.
And a reminder-a 30 day notice to cancel.
Example:
If your payment comes out on the 15th of every month and you want Dec 15th to be your final payment, let me know by November 15/16. We don’t have you under contract, we just ask for a 30 day notice. That’s all.