CTM Coach Train Motivate

CTM     Coach Train Motivate We specialize in technician sales training.

Stop Guessing: System Pricing Built for Profit, Not PanicSystem pricing is essential for achieving profitability. The ti...
07/30/2026

Stop Guessing: System Pricing Built for Profit, Not Panic

System pricing is essential for achieving profitability. The time when time-and-material pricing was effective has long passed. Every HVAC contractor should know exactly how much revenue each crew must generate per day after deducting labor, overhead, commissions, financing costs, and operating expenses. This figure represents the daily operational revenue needed to grow a profitable HVAC business and helps establish an effective HVAC pricing strategy.

There are several simplified methods to achieve this. For instance, if your business requires $4,000 per crew per day to operate efficiently, a straightforward approach is to total all job costs and commissions, then add the required daily revenue. If total costs for a project are $6,200, the job would be priced at $10,200. While this approach is better than guessing, it has limitations. Financing fees, changing equipment costs, commissions, and unexpected expenses can all impact profitability, making a fixed pricing model difficult to sustain.

The most effective HVAC pricing model is based on a gross margin percentage. A gross margin pricing strategy automatically adjusts for changing equipment costs, financing charges, labor expenses, and commissions because it maintains the desired margin percentage. As costs increase, your pricing adjusts accordingly, protecting your HVAC profit margins and creating a more sustainable business. For example, a gross margin pricing model may generate $4,000 on a standard system and $5,500 on a premium system—even if both installations require the same amount of labor.

If this sounds overwhelming, you're not alone. Working with a CTM Coach can help you develop a profitable HVAC pricing strategy, optimize your flat-rate pricing, understand gross margin pricing, and build pricing systems designed for long-term HVAC business growth and profitability.

07/29/2026

You have to create value in order to get the sale.

07/29/2026

☀️ Hey HVAC, Plumbing, Electricial, and Home Service Owners!

Summer is the busiest time of the year—but is your busy season translating into more sales?

Being busy doesn't automatically mean being profitable.

The highest-performing HVAC companies know how to turn every service call into an opportunity by building trust, communicating value, and helping homeowners make confident decisions.

Want to learn how?

🔥 Join Matt Chats!

In just 2 hours, you'll discover practical strategies used by top-performing HVAC companies to:
✅ Convert more calls into revenue
✅ Improve close rates
✅ Increase average tickets
✅ Build momentum that lasts beyond the summer rush

Don't let your busiest season become a missed opportunity.

Register today and make this summer your most profitable yet!

07/29/2026

The Silent Pause.

One of the hardest skills to master in sales... is knowing when to stop talking.

After you've presented your recommendations and answered every question, there comes a moment when you simply ask:

"So, what do you think? Are you ready to move forward?"

And then...

Nothing.

No more explaining.
No more justifying.
No more filling the silence because it feels uncomfortable.

Just... pause.

I was in a home recently where I asked that question. The husband and wife were standing on opposite sides of the room, and I simply waited.

Three or four seconds can feel like an eternity.

This wasn't three or four seconds.

It was probably 30 seconds.

Nobody said a word.

Finally, the husband looked at his wife and asked, "Well... what do you think?"

They talked it through, looked back at me, and said they were ready to move forward.

That moment reinforced something I teach all the time:

The silent pause isn't for you.

It's for the homeowner.

It's their opportunity to process the information, discuss it together, and make a confident decision without feeling rushed.

Too many sales professionals lose the sale because they become uncomfortable with silence and start talking again. They answer questions that weren't asked, offer discounts that weren't requested, or accidentally create objections that didn't exist.

Sometimes the most powerful thing you can say...
..is nothing at all.

The silent pause is subtle, but it's one of the most effective closing techniques you can develop.

07/28/2026

Behind the scenes with Maryn. 🎥😂😂😂

07/28/2026

Summer is the busiest time of the year for HVAC companies.

Busy is great... but busy doesn't always mean profitable.

The most successful companies don't just survive the summer rush—they use it as an opportunity to increase sales, strengthen customer relationships, and build momentum that carries into the slower seasons.

Want to know how?

Join Matt Chat's and learn practical strategies you can implement right away to help your team turn more opportunities into results.

No fluff. Just real conversations, proven systems, and actionable advice from years of experience in the field.

📅 Reserve your spot today and make this summer your strongest one yet.

"Where You Put Your Focus...
Is Where You See Results!"

07/28/2026

Why does feedback matter?

Because you can't improve what you don't know.

Feedback isn't criticism—it's information. It's one of the most valuable tools for personal growth, stronger teams, and better customer experiences.

The best technicians, leaders, and business owners don't avoid feedback—they seek it. They understand that every conversation, every challenge, and every customer interaction is an opportunity to learn and improve.

When feedback is shared with the right intention, it builds confidence, strengthens communication, and helps everyone move in the same direction.

Growth doesn't happen by accident. It happens when we're willing to listen, learn, and make adjustments.

07/27/2026

🚨 Matt Chats is almost FULL... and now it's your turn to help another HVAC business grow!

If you've attended Matt Chats, you already know the value of two hours packed with practical strategies, real conversations, and actionable insights.

Now, we're rewarding you for sharing that experience.

💰 Here's how it works:
1️⃣ Refer an HVAC owner, manager, or business colleague.
2️⃣ They register for Matt Chats.
3️⃣ You earn a $200 credit toward your next CTM payment.

It's our way of saying thank you for helping us grow a community that's committed to learning, improving, and raising the standard across the HVAC industry.

⏳ Seats are almost full, so don't wait! If you know someone who would benefit from Matt Chats, refer them today before registration closes.

Together, we can help more HVAC companies turn busy seasons into profitable ones.

📲 Scan the QR code or contact Maryn to get started!

"Where You Put Your Focus...
Is Where You See Results!"

07/27/2026

☀️ Hey HVAC Owners!

Summer is the busiest time of the year—but is your busy season translating into more sales?

Being busy doesn't automatically mean being profitable.

The highest-performing HVAC companies know how to turn every service call into an opportunity by building trust, communicating value, and helping homeowners make confident decisions.

Want to learn how?

🔥 Join Matt Chats!

In just 2 hours, you'll discover practical strategies used by top-performing HVAC companies to:
✅ Convert more calls into revenue
✅ Improve close rates
✅ Increase average tickets
✅ Build momentum that lasts beyond the summer rush

Don't let your busiest season become a missed opportunity.

Register today and make this summer your most profitable yet!

"Where You Put Your Focus...
Is Where You See Results!"

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