04/15/2022
Job Summary:
Freedom Rail is looking for a professional, enthusiastic and friendly individual who enjoys history and the outdoors. Freedom Rail employees will provide guests with an exceptional experience on their journey along the historic Virginia & Truckee train route on rail bikes. In this role, employees will pedal along with groups down the Carson City Canyon. You will be responsible for engaging guests for the duration of the tour, sharing interesting facts about the history of the canyon, while answering any questions the guests may have. All employees will be trained and provided with written information to have on hand.
Responsibilities and Duties:
• Greet all guests promptly at scheduled tour times
• Outline the tour and timeline before beginning
• Give Covid-19 regulation briefing
• Give safety briefing
• Clearly articulately and provide information to guests in an engaging manner
• Answer any questions that the guests have to the best of your ability
• Demonstrate extensive knowledge of canyon history, V&T Railway and related topics.
• Remain calm, friendly, and enthusiastic at all times
• Cleaning and disinfecting equipment per Covid-19 guidelines
• Es**rt guests through the tour, taking breaks and provide refreshments.
Requirements and Qualifications:
• Able to memorize history and safety talks
• Basic First Aid
• Customer Service Experience
• Physically fit, able to perform light exercise such as pedal a bike, and able to lift and move 100 lbs
• Fluent in English; Spanish is a plus
• Able to be outside for an extended period of time