11/11/2019
Hello Staff Alumni! McKesson Medical-Surgical has reached out to Peter to see if we have any great former staff looking for a job as a field service rep in the MN area. See below for a description of the job. Contact Mike Cecelia if interested: [email protected] . If you or someone you know applies please let us know so we can give them a head up.
McKesson
Job Description
Job Title: Field Service Rep (field based)
Position Summary:
Conduct sales visits to Tier 1 & Tier 2 customer locations. Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing, Business Office Manager) at group customer locations to reinforce and sell McKesson value prop, facilitate on-boarding and initial customer location ordering , support key sales initiatives as directed by SAMs and Tier 2 National Account Managers, manage utilization and formulary adherence, particularly with customers using a PPD pricing model and support McKesson Brand and other product conversions. FSR will also coordinate with SAMs and Tier 2 National Account Manager to capitalize on incremental sales opportunities (equipment).
Key Responsibilities
1. Sales Calls to Group Customer Locations
• Execute sales calls on group customer locations as directed by National Accounts team.
• Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.
• Support customer on-boarding by making presentations to key people at customer locations during the first 30 days of the customers start date.
• Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
• For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.
• Determine any customer satisfaction gaps at customer locations and resell value prop as needed.
2. Sales Expansion
• Sell products to locations as allowed by customer agreement. (equipment, housekeeping products, Specials)
Minimum Job Qualifications:
Education/Training –
• Bachelor’s degree or equivalent experience strongly preferred
Business Experience –
• 2 years relevant experience preferred, ideally in a customer selling situation.
Specialized Knowledge/Skills –
• Adaptive and solution based sales approach to working with customers/sales teams
• Strong and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective.
• Strong consultation and communication skills; able to sell McKesson value prop and collaborate well with a diverse range of people at customer locations; tactful, professional, and flexible
• Able to thrive in a dynamic environment and navigate organizational complexity and change
• Professional, engaging and confident demeanor
• Detail oriented with good problem solving skills
• Good reasoning abilities and sound judgment
• Ability to work autonomously
• Understand technology and customer ordering systems.
• High level of computer proficiency using MS Office applications
• Willingness to relocate for career growth a plus
• Able to travel up to 3-4 days per week
Other-
Working Conditions:
Environment (Office, warehouse, etc.) –
• Home Office environment with frequent travel (limited to no overnight travel)
Physical Requirements (Lifting, standing, etc.) –
• Significant amount of time performing computer and phone based work is required
• Significant amount of time spent traveling via automobile
