03/18/2020
Valued Customers:
To protect the health of our staff and residents, the City is taking extensive steps to reduce the spread of COVID-19. In compliance with the County Health Officer’s order to Shelter-in-Place, effective on March 17 through April 7, the City of San Mateo will only be providing essential services including public safety, wastewater treatment, and critical infrastructure maintenance. We have also closed City facilities to the public including libraries, community centers, City Hall, and Poplar Creek Golf Course, Restaurant and Banquet Facility. All events have been cancelled through April 7.
Staff in non-essential functions will be working remotely to the extent possible and checking email, but please expect some delay in responses. Questions about the coronavirus or the County Health Officer’s Order should be directed to the County’s 2-1-1 Call Center. For questions about City Services, please call the City’s main line at (650) 522-7000.
The public should be prepared for further changes, including extended closures of services and businesses, as more information becomes available from public health officials and as directed by state and federal leadership.
