06/28/2026
Dear Facebook, Instagram, Meta, after being on your platform for over 20 years on the personal side and having this business profile for over 10 years, you have decided that I .glouchkova (on FB) and (on IG) is under age and disabled my personal and business accounts. no warnings no nothing and after I provided a copy of my driver's license to prove my age your response was to tell me my profiles are permanently disabled. Needless to say, this has been an unpleasant weekend and I spent hours navigating your poorly designed AI support sections. I have submitted whatever forms I could find, but honestly, this shouldn't be that difficult. If your AI tools are not able to determine that a person with posting history of 20+ years is not under age, you may need to invest more funds into your language model.
Warmly, Melissa Glouchkov, owner of Center Pointe Pilates.
Dear clients, for time being please don't use FB messenger to reach to us. Use [email protected] instead. Hopefully, we can get positive resolution soon. Fingers crossed.
p.s. if you are wandering how I am ale to make a post? fortunately, my husband Vlad still linked to the profile as administrator and able to post on my behalf.