06/05/2026
My “Throwback Thursday" photos this month is a nice article that appeared in the January, 2001 issue of International Bowling Industry.
It highlights basically my career from bowling on the PBA Tour to how Barb and I got involved in building Hawthorn Lanes in Vernon Hills, IL, our company philosophy/culture, and what we did to make our business successful. We always tried to stay up with the rapidly changing trends in the bowling industry and after looking back I think we were successful at doing that.
Our emphasis was always on league play and we were very good at that—our youth program had close to 400 youth in it (more than all the other centers in our association combined) and we had 77 leagues involving 3,400 bowlers. I oversaw the whole business, worked the pro shop and also was able to continue giving private lessons which is still a large passion of mine.
Barb was in charge of the leagues and marketing of parties, special events, and the tournaments we ran. We were a good team, and along with our wonderful, loyal and just-as-hard working staff, we developed something that was pretty special in the bowling world.
This article was written 7 years before we sold Hawthorn Lanes to Brunswick in 2008—we operated it for 19 years. And to this day Barb and I still have the same philosophies in the bowling things we are involved in now—I am very busy giving private lessons, writing for Bowlers Journal International and coaching the Vernon Hills High School Boy’s Bowling team (this fall will be my 24th year) and Barb manages my website and produces my monthly newsletter (this one is the 214th one).
I think the business philosophies we strove for are still very viable today—but luckily, we didn’t have to deal with the negatives that today’s social media can present. But as I say in the article “even when a customer is wrong, you have to know how to make them feel right.” And it’s still a good policy to have.
To read the article easier go tohttps://www.billspigner.com/pdf/IBI_0101.pdf