02/10/2026
HELP WANTED: Administrative Assistant / Customer Support
Wheelies Bicycle
Location: Medford, NJ
Job Type: Full-Time & Part-Time Positions Available
Schedule: Day shift | Weekends as needed
Work Location: In person
About Wheelies Bicycle
Wheelies Bicycle is a well-established, community-focused bicycle and e-bike shop serving Medford and the surrounding area for over 20 years. We are looking for a reliable, detail-oriented Administrative Assistant to support both our retail shop and mobile service operations.
Position Overview
We are seeking a highly motivated individual with strong organizational, customer service, and computer skills to assist with daily administrative and front-of-house operations. This role is ideal for someone who enjoys working in a fast-paced environment, interacting with customers, and keeping operations running smoothly.
Knowledge of bicycles or bicycle service is preferred but not required — we are happy to train the right candidate.
Key Responsibilities
Responsibilities include, but are not limited to:
Managing the cash register and customer transactions
Assisting customers in person, by phone, and via email
Scheduling service appointments, including pickup & delivery
Creating and managing service work orders
Entering purchase orders and vendor invoices
Placing inventory orders with multiple vendors
Maintaining customer records and service intake information
Coordinating events and shop activities
Organizing invoices, paperwork, and digital files
Supporting daily administrative and clerical operations
Qualifications & Skills
1+ year of administrative experience (required)
Strong customer service and interpersonal skills
Excellent organizational and multitasking abilities
Comfortable working in a fast-paced, efficiency-driven environment
Proficient with Windows-based software, including:
Point of Sale systems
Microsoft Word, Excel, and Outlook
QuickBooks
Professional, positive, and team-oriented attitude
Bicycle or bicycle service knowledge is a plus, but not required
Requirements
Availability to work day shifts
Availability to work weekends as needed
Ability to work in person at our Medford location
Why Work at Wheelies?
Established, respected local business
Friendly, supportive team environment
Variety of responsibilities — no two days are the same
Opportunity to learn the bicycle and e-bike industry
Flexible full-time or part-time scheduling
To Apply:
Submit your resume and availability. In-person applications welcome. Wheelies Bicycle 176 RT 70 Suite 1 Medford NJ 08055
or send your resume to [email protected]