08/19/2026
When a message asks you to act quickly, that’s your cue to slow down.
Scammers can copy the MyChart name and/or logo to make emails, texts, phone calls and websites look legitimate. Before you respond, check the sender and web address carefully.
West Tennessee Healthcare and Epic will never ask for your password or verification code by phone, text or email. MyChart will not offer free gifts or ask you to run commands on your computer.
If you’re unsure, don’t click or share information. Call West Tennessee Healthcare MyChart Support at 731-541-4170.
Think you may have been scammed? Reset your MyChart password immediately and review your contact information.
Stop. Check. Call. Share this reminder with someone you care about.