06/21/2024
Trust
TRUST
RAY WILSON- The 1st inductee in Fitness Hall of Fame.
With Ray, you had to earn his trust by proving yourself in both good and bad times.
Ray would say: "I want you to tell me everything, every problem that comes up. If you keep a problem from me, it becomes your problem. When you tell me about it it becomes our problem!" I would tell him everything, and over time, the trust started to build.
I saw Ray going through bills from the hotel; I asked: "What are you doing?"
Ray- "I’m looking at what the team has been charging me."
Ray was so kind and liked to invite his key people for vacations and pay for their hotel. He showed me bills with caviar, champagne etc. that staff had been charging.
He said, " Eric, you never even charged one water to my bill."
He looked at me with sincere eyes. I knew I was beginning to win his trust!
Hong Kong:
We were starting our new company, "California Fitness"
I called Ray, I found a PERFECT LOCATION.
Ray- "How much?"
"$250,000."
"How did you get it so cheap?"
"A month, Ray, a month."
He went quiet. I thought he had a heart attack. However, I built up enough trust that Ray agreed without seeing the location!!
When you won Ray's heart, there weren't any limits that he wouldn’t do for you.