09/07/2026
AITA for writing a complaint against a estate agent and getting her dismissed?
Me (f22) and my fiancé (m23) are getting married in 2 months and have difficulty securing a rental property in this economy.
We found a perfect two bedroom home with a garden and a driveway for a affordable price in the city. We rang the number on the ad and was put through to this woman, from the start she seems unbothered and very dismissive like she wanting to get us off the phone and generally unhelpful. She took our details verbally and said she would get in contact with the landlord with our and get back to us.
A week goes by and nothing, we were pretty keen on the property so we called for a update and she said she will send us a email to fill out (asking about our income and such)... like wtf why didn’t we do this when we first called. We filled it out and sent it to her within 10 mins. 3 weeks go by and nothing again, no update or anything. Very annoyed at this point we requested to deal with another staff member who called us back within 30 mins and told us the landlord accepted another offer.
Honestly I really felt like she wasted our time, so I looked online for her boss’s email and sent him a very upset email about the unhelpfulness and rudimentary service we received from her, I expressed it has really dampened our first impressions of the company as a young couple.
I received a email back the next day apologising and he even showed me very similar...