09/09/2026
Owners and sales leaders in home improvement and roofing, this is worth reading before your next sales meeting.
The first time I was promoted into sales management, long before I started Forrest Performance Group, I asked my boss what I should do. His advice was simple. Ask the salespeople how you can help them. So I did, and every answer was the same. Better leads. Better prices. A better product. I spent months trying to deliver things that were never actually mine to give, and I felt like an overpaid admin.
Everything changed the day I told a rep the truth instead: "I can't change your price or your leads, but I can teach you how to sell through those problems." A rep named Kristine came back the next week and asked me to coach her again, after she closed a deal using exactly what I taught her. Rep after rep started asking for the same thing.
That taught me that fixing a rep's circumstances only keeps them waiting on things nobody in the room controls, while building one specific skill in that rep sends them into every future deal with something that actually stays.
Owners and sales leaders, count how many hours this week went into adjusting circumstances for a rep versus building a skill in that rep. That number predicts next quarter's close rate.
Comment "freedom" below and I'll send you a free copy of Sales Freedom.