09/28/2021
ORDERS PLACED THROUGH WEBSITE www.glovebreaker.co.
Gonna post this at the top. I'm asked 40x a day what's the current turnaround. Just so you know, I don't just do a handful here and there. At any point there is anywhere from 175-250 gloves on the wall to do. If you want beat on a couple of times and play catch with it and send back in 24-48hrs I'm not your guy. Even tho I've completed over 4000 gloves this year I do so many it's not possible to return so quick. As I've said before I refuse to be greedy and return a bad end result. I go first in first out and my standard turnaround is 10-15 business. If you message at 9 days and ask if it's coming back tomorrow all that does is pulls me away from gloves to answer questions from my office manager. I do offer a rush service that's returned in 5 business days. If your tracking shows its been delivered, please there's no need in 15 messages of "is it there yet"? Some are often delivered after Tara has left so she will email you when it's logged in and when it's shipped out. So those that say we never sent an email, it shows when the email was opened and read. Tara has helped me to improve communication a ton. Don't think that because I'm not replying to some of your answers I have no customer interaction anymore. I still answer all technical questions or recommendations.
Need a glove break in? Send it to Mr. GloveBreaker! He does his magic & you've got a Game Ready glove in no time! Don't sweat over it, send it to the experts!