HOURS
Because most of our business is online, we process worms on Sunday evenings, for shipment on Monday’s. Please call to schedule an appointment if you wish to visit the worm farm in person, and we’ll do our best to accommodate you. two-two-five 964-5551
SHIPPING INFO AND POLICIES:
* Our European night crawlers are shipped in 1 pound bedding per 1 pound worms. Special "shipping mixture" is add
ed to keep your worms healthy and happy while they travel.
* To make sure your worms have plenty of time to arrive before the weekend, shipments go out on Monday's. We don't want your worms spending the weekend at the post office.
* Orders received Monday - Sunday are shipped out the following Monday.
* We ship by USPS Priority Mail, which is usually 2 - 3 business days.
* We only ship to the continental United States.
* Deliveries will not be shipped to a P.O. Box
* Please make sure the address you give is correct, as giving an inaccurate "ship to" will void this guarantee.
* We guarantee live delivery, but we are not responsible for the health of your worms after you receive them. You must call within 2 hours of Postal Service delivery confirmation to report any problems. Please open your worms and place them into their new home immediately. Boxes of worms not opened and relocated to new bedding in a timely manner will be considered to have arrived alive.
* Worms will be considered arrived alive upon the first delivery attempt by the post office. "Guaranteed live delivery" is for delivery to address given. Purchaser must make arrangements for safe delivery. We are not responsible for the health of the worms after they are delivered or if delivery attempts are made and are unsuccessful. It is the responsibility of the purchaser to immediately follow-up on notices left by the post office. Problems must be reported the same day as delivery is made.
* Written verification of dead worms from the Post Office may be required before replacement worms are shipped.
