07/24/2023
Dear Prime Fitness Member and Guests
We are sorry to announce that Prime Fitness will be permanently closing its doors on Aug 7th. As many of you know, the Rainier Professional Plaza has been for sale for quite some time. It has just been sold. Unfortunately, the new buyers have just notified us of their decision to discontinue our lease. This comes after 17 years of operation so you can imagine how very difficult this is for everyone involved. You have all become like family. We have watched friendships develop, kids grow up and lives change. We will miss our Fitness Family and the community we have built here at Prime Fitness. We thank you all for choosing our club and for making us a part of your lives. We have made good friends and great memories, and we hope that we have provided our members and the community with the help and support you have all needed.
Please be assured that we are working with our billing company now on the financial side of things. All Paid in Full memberships, training and services will be prorated and refunded through the club. Those who have paid dues through July 7, 2023, will no longer be billed. Dues for those who paid July 8th-20th, 2023 will be prorated through August 6th and will be refunded. Dues for those billed on August 21-31st will be prorated. New members who have recently signed up after July 7th will be refunded pre-paid dues. If you have any questions or clarification, please email me directly at [email protected].
Our hours of operation, class schedule and staff will remain in place up until our closure date of August 6th, 2023, at 4pm.
Our front desk staff however, will NOT be able to answer your questions regarding dues or refunds at this time. They themselves just received the news and do not have any information to share. Please reach out to me directly at the above email address with your questions and I will answer them as best as I can. We will do our best to communicate to our members via email and through our club automation system as we move through this process and as information becomes available.
Thank you again for being a Prime Fitness member. We will miss everyone!!!
Bridget Frederick
General Manager
[email protected]