SSP Long-Term Care Ombudsman Program

08/18/2022

All of SSP, including the SSP Wellness Center, will be closed on Monday, September 5th, in observance of Labor Day.

08/18/2022

The SSP Long-Term Care Ombudsmen are working in the Illinois Building at the state fair today! If you're in the area, stop by and say hi!

06/15/2022

Come on into Germania Brew Haus in Godfrey for some great coffee and to learn about World Elder Abuse Awareness!

03/29/2022

Nursing Home Neglect: Preventing it and Getting Help

03/01/2022

The pandemic has highlighted the tragic impact of substandard conditions at nursing homes, which are home to many of our most at-risk community members. More than 1.4 million people live in over 15,500 Medicare- and Medicaid-certified nursing homes across the nation. In the past two years, more than 200,000 residents and staff in long-term care facilities have died from COVID-19—nearly a quarter of all COVID-19 deaths in the United States.
Read more on the White House's website

All people deserve to be treated with dignity and respect and to have access to quality medical care. And in no case should a health care facility be

02/21/2022

"Illinois' long-term care facilities are at a breaking point after hemorrhaging staff over the course of the pandemic.

Data from the Centers for Medicare and Medicaid Services shows 21% of Illinois’ long-term care facilities are experiencing a shortage of nursing staff, ABC7 Chicago reported.

Matt Pickering, executive director for Health Care Council of Illinois, said the industry is facing a perfect storm of problems and COVID-19 is at the top."

Illinois' long-term care facilities are at a breaking point after hemorrhaging staff over the course of the pandemic.

02/02/2022

SSP and the SSP Wellness Center will be closed Thursday 2/3/22 due to inclement weather. Please keep watch on our Website, Facebook and Constant Contact for updates for potential future closures.

02/02/2022

Learning how to navigate long-term care can be hard. There are often questions and concerns when we have a loved one in a long-term care home. Come join our State Long-Term Care Ombudsman program in a virtual gathering of residents and families in Illinois.
This group helps to educate and connect residents and loved ones.
February's focus is Resident and Family Council Meetings and how they work.

02/01/2022

SSP and the SSP Wellness Center will be closed Wednesday 2/2/22 due to inclement weather. Please keep watch on our Website, Facebook and Constant Contact for updates for potential future closures.

01/03/2022

"Ombudsmen work across Illinois, helping people understand a nursing home resident’s rights under federal and state laws, resolve issues with facilities and file complaints with the state health department."

Read more at:

Find out who you can contact to get help.

11/16/2021

On November 12 CMS updated their Nursing Home Visitation Guidance.
Visitation is now allowed at all times for residents.

National Consumer Voice