09/15/2026
KISI APP / MEMBERSHIP UPDATE
If your Kisi app suddenly quits working or you find yourself locked out of the gym, the most likely reason is that your paid membership has ended in GloFox.
Going forward, we are no longer sending Square invoices for membership payments. If your membership has ended, we will need to get your payment taken care of before access can be restored.
If you’re locked out, we currently have a couple options:
1️⃣ We can delete your old membership, allowing you to go in and purchase a new membership.
2️⃣ We can help get your existing membership/payment updated.
If you’re having issues getting in, please reach out to us before assuming the Kisi system is down. Most likely, it’s simply time to renew!
Thanks for your patience as we get everyone squared away!