Jacky Lim

17/03/2025

While ALL our customers are important, they should be managed differently!

Failure to do so may cause you and your sales team to miss out on crucial sales opportunities, decreasing your win rate.

Do you know which category each of your customers fall under?

👨‍💼LOW MAINTENANCE CUSTOMER

These are customers who have low actual value and low untapped potential value.

👨‍💼MOST VALUABLE CUSTOMER

These are customers who are likely giving you the most business at the moment, but have little potential for growth.

MOST GROWABLE CUSTOMER

👨‍💼These are customers who are currently buying from our competitors, and have great demand for our products and services.

SUPER GROWTH CUSTOMER

👨‍💼These are customers who possess high actual value and potential value.

26/12/2024

If you want to change the results you get, this is what you need to do...

Have you ever spotted a circle of army ants, each one following the ant in front, until they become locked into a circular mill?

Known as the "ant death spiral", this phenomenon takes place when every ant follows the ant in front of it blindly, forming a circle that they will walk in until they eventually die of exhaustion.

So what can we learn from this phenomenon and avoid getting into a "death spiral" in life?

💡Be clear about your life's purpose and vision. There's a difference between a goal and a vision.

💡Start doing something which is outside your comfort zone. Insanity is doing the same thing over and over again and expecting different results.

💡Be an independent thinker. Just because everyone's doing something doesn't make it right.

31/12/2022

How To Make Your New Year's Resolutions Count...

"Every year, I make a bunch of lofty New Year's resolutions, and every year I accomplish approximately none of them"

Does this sound familiar to you?

According to a study, 43% of those who set a new year's resolution failed before February, and almost one out of four quitted within the first week of setting their new year's resolution! Why?

You see. Whenever we set a new year’s resolution, we tend to put ourselves under huge pressure and great pain. It feels like we have to transform our life all at once with a to-do list.

Yet, Rome wasn't built in a day! You will have to spend time and effort to develop a new habit!

So instead of setting just a new year's resolution this year, why not learn to set a theme of the year?

After all, life's greatest fulfillment often lies in not what you achieve, but who you become.

Over the years, many studies have shown that approximately 80% (or even 90%) of people fail to achieve their New Year’s resolutions. Why? In this video, lear...

07/07/2022

A persuasive presentation is NOT just about showing others what they need to know....

It is more often about changing how they FEEL about what they already know!

As one of the most successful anti-smoking campaigns revealed (no offence to any smokers here), cognitive dissonance is one of the most powerful principles we may use to motivate others to change their behavior.

Likewise, the best way to influence those around you is to coach them, instead of telling them what they need to do.

What if a great sales presentation is not just about showing what your customers need to know? It is more often about changing how they feel about what they ...

25/01/2022

Do people usually find you interesting or interested?

What's the difference between being interested and being interesting?In this video, discover what it takes to be an interesting salesperson. When you positio...

15/07/2021

How can you increase your sales productivity during the pandemic season?

Hi sales achiever, what is the secret to selling more while doing less in this pandemic season?In this video, learn why the best salespeople often choose not...

17/06/2021

Are you an effective listener?

What does it take to be a great listener? What if listening goes beyond what you hear?

Interestingly I was doing a study on the old Chinese word for "listen" a number of years ago, and realize it is made up of these few characters: the ear, king, sight and one heart.

So here's how you can consider stepping up as a better listener:

1) Improving your ability to observe non-verbal cues

2) Listening to others as if they are kings

3) Being present and giving others undivided attention when they are speaking

Do you have what it takes to be a good listener?

15/06/2021

How can you sell better by understanding how your customers buy and which stage of the buying process are they in?

For while the average salesperson focuses on HOW to SELL, a sales achiever focuses on WHY and HOW the customers BUY.

In this video, discover what are the 5 buying stages your customers are likely to move through and how you can sell more effectively to them at each of these 5 stages.

While the average salesperson focuses on HOW to SELL, the sales achiever focuses on WHY and HOW the customers BUY.In this video, discover what are the 5 buyi...

07/06/2021

How to sell in a blue ocean?

Living in a world where products are becoming increasingly homogeneous, how could you differentiate yourself from the competition, shifting from the red ocean to the blue ocean sales strategy?

Living in a world where products are becoming increasingly homogeneous, how could you differentiate yourself from the competition, shifting from the red ocea...