07/08/2026
Monday afternoon, Pan Pacific. I chaired The Revenue-Driven CMO Panel at CMO Asia, and as the panelist discussed, I exclaimed, "A CMO has to be an octopus!" A te****le in every division, so the boardroom seat stays warm.
The room laughed. Then it went a little quiet.
Because that is not a description of influence. It is a description of a job with no protection. No other role has to co-ordinate and integrate with other functions across product, finance, sales, production, technology to operations. And that's needed to maintain your chair.
Marketing was my first love. Sales was where I spent a good stretch of the years. IBM. MTV. Two decades of carrying someone else's number, before I started building my own. So going back into that room, in a different seat, meant something.
Full house. Three people beside me who each came at the same problem from a different angle.
Kavita Jhunjhunwala renamed the role on the spot. Chief Curiosity Officer. The CMO who has to stay ahead, hold the numbers, build the brand and narrate the growth story all at once. Curiosity is not a personality trait in that job. It is survival.
Sunita Venkataraman argued for measuring the demand system rather than the campaign. Brand, pricing, communication, distribution. Most companies do not have a data problem, she said. They have an integration problem.
Dr Mukundan A P brought the Ferrari, then landed a super sharp point. Tell a growth story. Know your top line, know your bottom line, connect all the dots. The board does not fund a campaign. It funds a story it believes.
Khushboo Nangalia said stop being everywhere and nowhere. Be in the mind of your customer. Show up on social, show up consistently, and the magic happens. Presence is not the same as being busy.
I closed with the thing I most wanted them to leave with.
Stop being the person who delivers campaigns. Start being the person who interacts with stakeholders and engages them properly.
Keep telling stories. Not only about the product and the service you are selling. Invest in telling your own.
Because you are the asset that generates the revenue. Not the campaign. Not the dashboard. That is what makes a revenue-driven CMO.
The CMO has the shortest tenure in the C-suite. Around four years. Most people assume that is a performance problem.
It is a belief problem wearing a performance problem's clothes.
And most people carrying a number find that out in the wrong order.