11/05/2026
If I told you I was going to turn you into a tennis player,
and my method was to show you a PowerPoint about the backhand —
you'd think I was an idiot.
Nobody builds a backhand from watching slides.
You pick up the racket. You hit it wrong.
Someone tells you what to fix. You hit it again.
A thousand times, until the movement is automatic.
Sales is exactly the same.
When a customer pushes on price, there's no moment to remember what was in a presentation.
You need a reflex.
And you only get a reflex from practice.
Saying it out loud. To another person. Getting feedback. Doing it again next week.
Instead, we put salespeople in a conference room once a year
and wonder why they still fold under pressure.
They haven't practiced.
They've attended.
You would never train an athlete this way.
Stop training salespeople this way.