08/03/2016
CALL BOX BPO – NOW HIRING CSRs
Industry: Business Process Outsourcing
Functional Area: Client Services & Outbound
Total Position: Limited
Job Type: Night Shift
Job Location: Islamabad
Gender: Male/ Female
Age: 20 Years – 29 Years
Education: A levels/ Intermediate
Career Level: Fresh Candidates
Salary Range: PKR. 15,000/Month – PKR. 50,000/Month
Posted by: 7th March 2016
JOB BRIEF:
Interact by phone with outside parties to solicit orders for goods or services, make appointments, collect information or conduct follow-up.
Main Job Tasks and Responsibilities
• Obtain customer information;
• Obtain possible customer leads;
• Contact businesses or private individuals by phone;
• Describe products and services;
• Respond to questions;
• Identify and overcome objections;
• Take the customer through the sales process;
• Follow up on initial contacts;
• Deliver prepared sales scripts to persuade potential customers to purchase a product or service;
• Maintain customer and potential customer data bases; and
• Complete records of telephonic interactions, orders and accounts.
Education and Experience
• High school diploma or equivalent;
• Proficient in relevant computer applications and call center systems;
• Good typing skills;
• Knowledge of sales principles and methods;
• Proven track record in sales; and
• Required language skills (Fluency in English).
Key Competencies
• Communication skills;
• Persuasiveness;
• Problem solving;
• Adaptability;
• Negotiation skills;
• Stress tolerance; and
• High energy level.
