Business English with Coach Jay G

03/10/2026

Skills and attributes in an Employee_Types of services offered (3)

21/09/2026

Inbound & Outbound Calls_Duties and Responsibilities (2)

21/09/2026

Call Center Industry_Careers_Jargons (1)

04/09/2026

Good am Nakpil, Stone, Ramsay, Birdseye, Bacon and Jacobson, our ADM activity today. Write your answer in 1 to 2 sentences in a 1 whole sheet of paper, screenshot and post your answer in the comment section.

“My Learning Reflection in TLE- ICT-Telecommunications “

1. What did I learn from the subject this term?

2. What activity/module in this subject did I find most helpful?

3. What was the topic I find difficult for me?

4. What will I do to improve my performance next term?

31/08/2026

Keyboarding - Touch Typing Finger Placement Guide to encode your document faster. ^_^

Do you like to learn touch typing? Here's the link below. Enjoy! ^_^
https://www.edclub.com/sportal/program-3.game

17/08/2026

As requested, here's my music video and list of my favorite English Songs that I love to sing. 😁 Just click the link below and select the song. Don't forget to like and comment. God bless everyone! ^_^

14/08/2026

ICT Telecommunications / Contact Center Services: Perform a Call Flow ( 9 & 10 )

13/08/2026

American English Song Performance Task.

11/08/2026

Nakpil, Stone, Ramsay, Birdseye, Bacon and Jacobson. In preparation for your PETA, POST HERE THE WHOLE LYRICS AND TITLE OF YOUR FAVORITE ENGLISH SONG (Your own song composition is welcome) for today August 11, 2026 Alternative Delivery Mode (ADM). Place this in a bond paper (printed or hand written when we have face-to-face class). God bless and keep safe.

Scoring Rubric:
Pitch and Intonation (20)
Rhythm & Timing (20)
Expression & Interpretation (20)
Presence & Delivery (20)
Diction & Articulation (20)

10/08/2026

Nakpil, Stone, Ramsay, Birdseye, Bacon and Jacobson. Answer the activity for today August 10, 2026 Alternative Delivery Mode (ADM). God bless and keep safe.

Guide: The Critical 5 Parts of a Call Center Script Opening / Greeting – Establish a professional first impression. Verification / Authentication – Confirm the customer's identity or account details. Inquiry Analysis / Probing – Ask appropriate questions to understand the issue. Resolution / P...