17/08/2026
PADDY DADDY PICKLEBALL
Refund, Cancellation & Rescheduling Policy
To ensure fairness to all players and to properly manage our limited court slots, the following Refund, Cancellation, and Rescheduling Policy shall apply to all confirmed bookings.
1. Confirmed Bookings.
All confirmed bookings are considered reserved slots and are subject to this policy. Once a booking is confirmed, the court slot is held exclusively for the customer.
2. Customer-Initiated Cancellation
⢠Cancellations made at least 24 hours before the scheduled booking may be eligible for rescheduling or booking credit, subject to court availability.
⢠Cancellations made less than 24 hours before the scheduled booking are generally non-refundable and non-reschedulable.
⢠No-shows are considered forfeited bookings and are not eligible for a refund or rescheduling.
3. Late Arrival
Players are encouraged to arrive at least 10â15 minutes before their scheduled time.
Late arrival does not extend the booking. The session will still end at the originally scheduled time.
4. Rain, Weather & Unforeseen Circumstances
If play is interrupted or cancelled due to rain, severe weather, or other unforeseen circumstances beyond the playerâs control, the following shall apply:
A. Player has played for less than 30 minutes
⢠The player may choose to reschedule the booking to their preferred date and time, subject to court availability.
B. Player has played for more than 30 minutes
⢠The player may choose either:
- 50% refund of the one-hour court booking fee; or
- Rescheduling of the booking to their preferred date and time, subject to court availability.
C. Player has not yet started playing
If the player is still waiting for their scheduled time and play is cancelled due to rain or an unforeseen event, the player may choose either:
⢠Full refund of the booking fee; or
⢠Rescheduling to their preferred date and time, subject to court availability.
5. Cancellation by Paddy Daddy Pickleball
If Paddy Daddy Pickleball cancels a confirmed booking due to facility closure, unsafe playing conditions, or circumstances within the managementâs control, the customer may choose between:
⢠Full refund; or
⢠Rescheduling to another available date and time.
6. Court Availability
All rescheduling requests are subject to court availability. Rescheduling does not guarantee the same time slot or date originally booked.
7. Refund Processing
Approved refunds will be processed through the original payment method whenever possible. Processing time may vary depending on the payment channel or financial institution.
8. Safety First
Paddy Daddy Pickleball reserves the right to suspend or stop play whenever weather, court conditions, or other circumstances may compromise the safety of players and staff.
9. Management Decision
Any circumstances not specifically covered by this policy shall be reviewed and decided by Paddy Daddy Pickleball Management, with fairness to both the customer and the business as the primary consideration.
Thank you for your understanding and cooperation.
Our goal is to provide a fair, transparent, and convenient booking experience for everyone.
https://www.paddydaddy.app