04/10/2021
Say No!
Where can you say no this week? Try this 60 second read/resource from Forbes:
https://www.forbes.com/sites/juliawuench/2021/05/19/how-to-say-no-more-easily-by-asking-yourself-this-one-question/?sh=3069d89b4a0b
Tap into positive assertiveness, which is:
* the quality of being self-assured and confident without being aggressive.
* expressing your thoughts, feelings and beliefs in clear, honest, “first” (not leaving your view until last or not at all!), and appropriate ways.
* respecting the thoughts, feelings and beliefs of others.
* balanced – you ask for what you want but you don’t necessarily get it.
* accepting responsibility and being able to delegate to others
What can asserting (positively) by saying no, or not now, sound like?
* “No, unfortunately that is not possible. It isn’t something we do, and is not a priority for us. Where else could you get that assistance/answer/service?”
* “I can’t right now because I have another project that is due by 5 pm today.”
* “I don’t have time today, but I could schedule it in for tomorrow morning.”
* “I understand that you need to have this paperwork filed immediately, but I will not be able to file it for you.”
* “Yes, I would love to help you by filing this paperwork, but I do not have time until tomorrow morning.”
* “The priority for my role/our team this week is XYZ. We won’t be able to do that task for you. Perhaps you could look here for suggestions on how to do this within your team.”
Approach:
1. Be honest
2. Clarify your reasoning including what is priority for your role and team
3. Where appropriate offer an alternative
4. Make sure “no” is in the equation
5. Focus on preserving the relationship (be respectful, listen and be clear in your no)
Time involved: 5 minutes – now!
How often: Once a week (at least)
Benefit: Reduces the noise of unimportant tasks and builds more meaningful, honest relationships with our stakeholders and colleagues
Risks: Being too nice, and just putting the unimportant task off to another date vs. Being too forceful and jeopardising relationships
Saying no can be difficult because we don’t want to disappoint others or ourselves. Help yourself to say “no” more often by asking yourself the following question.