04/06/2026
During our CREST session, we did something meaningful: we looked inward as an organisation. One of the working groups took on the challenge of mapping TOP’s values.
The approach was as simple as it was powerful. Everyone was asked the same questions: When did you feel proud? How did TOP respond in a difficult moment? What should TOP never lose? No management document as a starting point. No list handed down from above. Just honest answers from the people who do the work every day.
And what did we find? The answers lined up in a way that was hard to ignore.
“We asked everyone separately — and yet we all told the same story.”
From those stories, the working group distilled five values that had always been there, but had never been written down this clearly:
𝗣𝗲𝗼𝗽𝗹𝗲 𝗙𝗶𝗿𝘀𝘁
We care for our people; their health and safety are our greatest value.
𝗢𝗻𝗲 𝗧𝗲𝗮𝗺
No matter where or how we work, we act as one team; across all roles, disciplines, and locations, united in support and shared responsibility.
𝗥𝗲𝗹𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆 & 𝗧𝗿𝘂𝘀𝘁
We do what we promise and build long-term trust by being reliable for each other, every day
𝗢𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀
We take ownership, act quickly, and find practical solutions, especially when challenges arise.
𝗤𝘂𝗮𝗹𝗶𝘁𝘆 & 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲
Great work matters to us, shaped by our experience, guided by professionalism, and strengthened by continuous learning.
What makes this so remarkable? Josso Van Boxtel never presented these values in a meeting or had them printed on a poster. He lived them. Year after year. And it turns out they have become so deeply embedded in our team that we surfaced them ourselves, independently, without prompting.
That is not a coincidence. That is culture.
These five values are no longer background noise. They are a compass. They describe who we already are and point us toward who we want to keep being.
