01/05/2021
Bureaucrats fear personal responsibility and seek refuge behind their rules: their security and pride lie in their loyalty to rules, not in their loyalty to the laws of the human heart... While less vile than pure sadists, the bureaucrats are more dangerous, because in them there is not even a conflict between conscience and duty: their conscience is doing their duty; human beings as objects of empathy and compassion do not exist for them.
~ Erich Fromm
