07/09/2026
📢 A new and improved online booking system is coming!
On Monday 21 September, we’ll be launching a new online booking system that will fully replace our existing system. It has been designed to make joining our leisure centres, booking activities and managing your South Norfolk Leisure account quicker and easier.
Some of the key improvements will include:
✅ A modern, user-friendly online booking portal
✅ A new streamlined app featuring a digital membership card
✅ The ability to book all activities including all pool sessions at Wymondham and Diss
✅ New 'Alert Lists' for fully booked fitness classes replacing our existing waiting list system (full details can be found at the link below)
Although Swim School customers will notice fewer changes, they will benefit from a brand-new dedicated Swim School app, designed to improve their experience and make it easier to track swimming progress.
We’re currently writing to customers with more information about what the changes will mean for them, so please keep an eye on your inbox.
Our current booking system will close at 12 noon on Friday 18 September, ahead of the new system launching on Monday 21 September.
Full details can be found on our dedicated webpage, including the latest updates, frequently asked questions and a breakdown of how bookings will be affected across all service areas. We will keep this page up to date with further information 👉 https://orlo.uk/tFCBB
