Natalie Hills Saddlery

Natalie Hills Saddlery Natalie offers bespoke bridle-work, repairs and adjustments. Saddle fitting, repairs, adjustments an Natalie will gladly answer any questions you have.

Saddle fitting, repairs, adjustments and flocking, along with general leather repairs. She has grown up and worked with horses all of her life, she has been rewarded for her work by 'The Society of Master Saddlers' and commissioned to produce work by 'The Worshipful Company or Loriners'. Natalie's work is to the highest of standards and she only uses the best materials. If you need your tack repaired or want to treat yourself to a made to measure hand stitched bridle then Natalie is the Saddler for you. Natalie has been privileged to be trained by Master saddlers, she has worked with Master saddlers and had her work recognised by 'The Society of Master Saddlers'. She has produced work that was presented by 'The Princess Royal' to Andrew Nicholson at The Festival of British Eventing. Natalie also had the pleasure of presenting the Queen with a hand made bridle for one of the 'Royal Horses'. For any questions or quotes please do not hesitate to contact Natalie direct on 07739226583 or drop her an email on [email protected] or simply message her through this page.

I love this post. TRUST, one of the most important parts of our job. I have some similar tales myself and thankfully the...
15/09/2026

I love this post. TRUST, one of the most important parts of our job. I have some similar tales myself and thankfully the owner’s trusted me to seek Vetinary advice too.

In yesterday’s posts about behavioural issues, saddles and pain, I said I’d share a few real-life examples I’ve personally come across over the years.

So. Gather round. It’s Jackanory time.

A few years ago, I had a client with a lovely horse she mainly rode Western.

They were brilliant together. Happy horse, happy rider, absolutely no problems.

Then she decided she fancied having a go at dressage, so she called me to fit a dressage saddle.

She chose and designed a beautiful saddle. I fitted it, delivered it, she loved it, horse went beautifully, everyone was happy. They trotted off into the sunset and I was looking forward to watching their dressage career blossom.

A few weeks later, the phone rang.

There was a problem.

Her horse was sore. And lame.

But only in the dressage saddle.

In the Western saddle? Fine.

Well. Bu**er.

Obviously I went straight back out.

I checked the saddle. And checked it again. I watched the horse. I checked everything I could possibly check.

And I couldn’t find anything wrong with the saddle.

I told her I didn’t think the saddle was causing the problem.

And this is a really important bit of this story:

♥️ She trusted me.♥️

Despite the fairly compelling evidence of:

Western saddle = sound horse.
My shiny new dressage saddle = lame horse.

She didn’t immediately decide I’d sold her a dud saddle. She didn’t demand her money back. She didn’t pop onto Facebook to announce that her saddle fitter had RUINED HER HORSE. And threaten to sue.

She listened when I said, ‘I don’t think this is the saddle. Let’s get the vet.’ Believe me, even though I was sure I was right, even I questioned myself.

And I made damn sure I was there when the vet came, given the symptoms, I knew exactly what the vet was likely to think too.

(It’s the saddle.)

Except I was convinced it wasn’t.

My suspicion was actually kissing spine around the back of the ribs affected by the dressage saddle, but effectively bypassed by the Western saddle.

So the vet listened to me too.

We X-rayed the back.

Clear.

Oh.

Bu**er again.

The vet looked at me and asked:

“How sure are you that it isn’t the saddle?”

100%.

So he carried on looking.

And X-rayed the hocks.

And there it was.

Both hocks were basically rubble.

Which left one fairly massive question.

Why the hell was the horse sound in the Western saddle?

Because over time, the horse had developed a way of loping in his Western work that allowed him to avoid loading those painful hocks in the same way.

Put him into a dressage saddle, change his frame, ask him to bring his hindlegs underneath himself and push differently…

And suddenly the problem became visible.

The dressage saddle hadn’t caused the lameness.

It had exposed it.

And I think about this case a lot.

Because that client could VERY reasonably have blamed the saddle.

The vet could VERY reasonably have blamed the saddle.

On the face of it, the evidence practically had a flashing neon arrow pointing at the saddle.

But bodies are complicated. Horses compensate. They alter movement patterns. They find ways around pain.

And sometimes changing one thing doesn’t create the problem.

It simply makes a problem that was already there impossible to hide.

It’s also why the relationship I have with my clients, and with the vets, physios and other professionals around me, matters so much.

Because sometimes we need to be able to say:

“I know it looks like my bit. But I don’t think it is. Keep looking.”

And for someone to trust us enough to do exactly that.

More Jackanory real-life saddle fitting stories tomorrow.

Pop x

Ps edited to add, I am very lucky and we have excellent forward thinking vets near me but this particular vet was from Tower Equine Veterinary Surgeons so they deserve a shout out! Cos they could easily have dismissed the behaviour as a saddle fitting issue.

09/09/2026
27/07/2026

Putting our “mini me’s” to good use today.

Back from a jam packed day of visiting the wonderful blackcountrysaddles and albionsaddlemakers! Worth every mile driven...
13/07/2026

Back from a jam packed day of visiting the wonderful blackcountrysaddles and albionsaddlemakers! Worth every mile driven. Lots of beautiful saddles to see and sit in! Even got to sit in the teeny tiny Black Country Shetland saddle 12”!!

FG Saddlery David Dyer Saddles

Don’t forget to get your votes in! Plenty of different categories, not just for us fitters. Check it out and if you feel...
30/06/2026

Don’t forget to get your votes in! Plenty of different categories, not just for us fitters. Check it out and if you feel one or more of your equine professionals have gone above and beyond for you, make sure you put their name down. 🥰

Has a saddle/ bit/ bridle fitter gone above and beyond to ensure the absolute comfort, safety, and performance of your horse?
Now is your chance to give them the industry recognition they deserve.

Nominations are officially open for the Equine Fitter of the Year Award, proudly supported by the Equine Fitters Directory. Whether they specialise in saddles, bridles, or bit fitting, we want to hear about the professionals keeping our horses happy and healthy.
⚠️ Deadline to nominate: 9th July 2026.

Don't wait—click the link in the comments to submit your nomination and celebrate the best in the industry!

That’s it, I’m done for the day! Thoroughly cooked through like a pork joint! This is where I’m camping out for the next...
26/06/2026

That’s it, I’m done for the day! Thoroughly cooked through like a pork joint! This is where I’m camping out for the next few hours. Over and out!

Been getting my creative kicks this evening. Any ideas what we have been making this evening?.                    ❤️
25/06/2026

Been getting my creative kicks this evening. Any ideas what we have been making this evening?. ❤️

When it’s hotter than Satan’s armpit out there, but those chores still need “choring”! Horse hosed off, fresh water fill...
24/06/2026

When it’s hotter than Satan’s armpit out there, but those chores still need “choring”! Horse hosed off, fresh water filled. ☀️

17/06/2026

Arrgh! It’s that time of year again. I’m 8 barrows in. Anyone else battling the resurgence of this dreaded poisonous w**d?. Thank goodness we had some rain!

12/06/2026

Banjo was very grateful to me for checking his saddle today. These are the parts of my job that I love. I have a feeling he may have been checking I wasn’t hiding any treatsies!

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