16/04/2026
❗We wanted to inform all Urban Jump customers that as of Friday 17th April, the site will be cashless❗
The recent acquisition of Urban Jump by Drusillas Park marks an exciting new chapter, and we’re looking forward to welcoming you and your families to Urban Jump soon.
First and foremost, we would like to apologise for the limited notice around our decision to go cashless. As with many business acquisitions, final agreements were only confirmed very close to the handover, which meant we weren’t able to inform customers with any prior notice.
The decision to go cashless has been made to help us run a safer, more efficient, and more sustainable business. By removing cash handling, we significantly reduce security risks for both our team and the site alongside allowing for faster transactions, shorter queues, and a smoother overall customer experience. Additionally, we are keeping up with how people across the UK now prefer to pay, with contactless and card payments becoming the most common and convenient option.
We do understand that this change may not suit everyone, and we appreciate your patience and understanding as we make this transition. Our goal is to create a fun, safe, and well-run environment for families to enjoy, and we hope you will continue to support us as we invest in the future of the site.
Thank you for your understanding.