Imagineer Development UK CIC & Support Brokerage Network

08/09/2026

We’re designing a new website for Imagineer and we’d love your thoughts on the design, we have got six different ideas for how the pages of the site could be laid out, and before we take things any further, we want to hear what you think.

We’re asking people to choose their top 3 designs. At this stage, they’re deliberately simple, greyscale wireframes so we’re not asking you to judge the colours or branding. We’re interested in things like:

Is it clear and easy to navigate?
Does the information feel well organised?
Does the layout make sense?
Which one feels most like it could work for Imagineer?

It only takes a few minutes, and your feedback will help us shape the website before we get into the visual design.

Have a look and vote for your top 3 here https://imagineer-design-vote.vercel.app

Please share this with people who know Imagineer, use our services, work in health and social care, or simply have an opinion about what makes a good website

Help us choose the new Imagineer website design. Pick your top 3.

08/09/2026

Sometimes you can do everything you’re supposed to do; make the phone calls, attend the appointments, speak to the right people and still find that your issue isn’t being resolved.

You might feel like you’re being passed from one service to another, that nobody is listening, or that you simply don’t know what to try next.

That’s where Imagineer’s FREE Advice Session may be able to help.

For the next few months, we’re offering one free one-hour session each month with someone who understands health and social care systems and can help you:

• make sense of what is happening
• think through your options
• understand your rights
• work out what you could ask for
• prepare for a meeting or difficult conversation
• think about advocacy or self-advocacy
• identify possible next steps
• work out where else you might be able to get help

You don’t have to know exactly what you need. If you know that something isn’t working and you’re struggling to get it sorted, that’s a good place to start.

The session can take place by video call, telephone or email, depending on what works best for you.

This is a 6 month pilot, and we’ll be listening to feedback from people who use the sessions to help us understand what is most useful and whether we should develop the offer further.

Next session: Friday 2nd October, 10am–11am and there is one free appointment available.

Book here - https://tinyurl.com/mrxnpuxa

If you’re not sure whether we can help with your situation, email [email protected] and tell us a little about what’s happening.

And if you know someone who is struggling to get the help or support they need, please share this with them.

25/08/2026

Introducing Imagineer’s new Free Advice Session

We know that sometimes people do not need ongoing support, they just need a bit of time with someone who understands the system, can help them think through an issue, and can point them in the right direction.

So, for the next few months, Imagineer is piloting a monthly Free Advice Session.

On the first Friday of each month, from 10.00–11.00am, we will offer one free one hour appointment for someone who would benefit from initial advice, guidance or support.

This might include help with issues around:

social care and support;
advocacy and self-advocacy;
navigating services or processes;
understanding rights, options or next steps;
preparing for meetings or difficult conversations;
identifying where to go for further help.

The session can take place by video call, telephone or email, depending on what works best for you.

To make the hour as useful as possible, we will ask for some brief information in advance so that we can understand the issue and prepare before the session.

This is initially a 3 to 6 month pilot, so we would also really value feedback from people who use the service. If there is demand, we will use what we learn from the pilot to consider how the offer might develop in future.

Our first session will be:

Friday 4th September, 10.00–11.00am

There is one appointment available, offered on a first-come, first-served basis.

Book here: Advice Session 4th September - https://calendly.com/d/d33s-s4g-ngt/imagineer-free-advice-session?month=2026-09

If you cannot use the online booking system, or would like to check whether this session is suitable for your query, please email us: [email protected]

14/08/2026

What should Personal Independence Payment look like in the future?

The Timms Review is now moving into its next stage, developing recommendations for the future of Personal Independence Payment (PIP)
More than 38,000 people and organisations contributed to the Review's Call for Evidence, sharing their experiences and views about what is working, what isn't, and what needs to change.

The Review process has made it clear from the start that disabled people and people with long-term health conditions need to be at the heart of this work.

For many people PIP makes a difference to whether they can participate in everyday life, maintain their independence, manage additional costs and have choices about how they live.

The next stage of the Timms Review is inviting disabled people and people with long-term health conditions to register their interest in taking part in workshops that will help shape the recommendations in the final report.

If you have experience of PIP, this is an opportunity to have your voice heard.

Find out more and register your interest: https://www.gov.uk/government/publications/timms-review-of-personal-independence-payment-register-your-interest-in-a-shaping-recommendations-workshop.

Please share this with people and organisations who might want to contribute.

Find out about and register your interest in attending a workshop to discuss and refine the Timms Review’s emerging recommendations.

14/08/2026

We’ve realised our website doesn’t quite tell the Imagineer story anymore… that’s a good thing because Imagineer has changed, grown and developed since we first created it over 15 years ago.

So, we are working on a new and improved website that better reflects what we do, how we work and why we do it.

The new website will bring together our resources, training and ideas and in the rebuild we are thinking about the experience of the person arriving at the website, possibly for the first time.

We are thinking about if the person will, understand what we do? be able to find what they need? be able to see how it relates to them?

These are the questions guiding the work.

It’s not finished yet… but we are getting there.

We are looking to invite people to a Website premier, where we will guide you through the new site, talk through some of the new content and provide a goody bag.

Like this comment, or get in touch if you would like to come along [email protected]

05/08/2026

We were recently heard from someone we currently support which spent some time really considering, they have gavin permission to share because they hope others may relate to this and consider this in the future

Here is one sentence that really got our attention:

"I don't know if I would have continued pursuing my path to living independently and well if I hadn't had someone in my corner."

This is possible when we work alongside people, 'with' not 'to'.

The person described their experience of the support Imagineer provided as being:
• Going at the pace of building trust and genuine relationships.
• An effort to build real understanding and never making assumptions.
• Focused on getting to where the wanted to be, whilst also noticing barriers before they became crises.
• A feeling of being in partnership and how this developed confidence, skills and self-belief rather than dependence.
• Focused on their choices, strengths and aspirations.

What we learnt together aligned with Article 19 of the UN Convention on the Rights of Persons with Disabilities, which advocates for the right support, at the right time, in ways that enable people to exercise choice, control and full participation in their communities.

Too often, support is measured by hours delivered, tasks completed or forms filled in. But the real measure is whether people feel more confident, more connected, more in control of their own lives, and more able to pursue the future they want.

That's why we need to invest in the values, relationships and skills that make truly person-led support at the heart of how we work together.

21/07/2026

Yesterday marked the beginning of a new chapter, with Andy Burnham becoming Prime Minister. Like many working across health, social care and communities, we'll be watching with hope.
At Imagineer, we've long believed that real transformation doesn't start in services, hospitals or institutions, we believe and we know it starts in communities.
It starts with people, everyone, having strong relationships, being people they love and care about, meaningful lives, where people have the chance to find what is purposeful for them and to be able to make this part of the life and where people are able to shape the support they receive.
For a long time, our approach to the provision of care and support has been built around services.
We know have the opportunity to build around people, where investment can be made in neighbourhoods, not just buildings and services, to support communities to be places of belonging and connection.
To be able to relate to each other as citizens with strengths, aspirations and contributions and to build relationships based on reciprocity whilst ensuring that co-production isn't an aspiration but the way decisions are made.
Andy Burnham has spoken for many years about bringing health and social care closer together and closer to the communities they serve. He has also made adult social care an early priority for his government.
This moment can be a significant step towards a society where everyone has the opportunity to live an ordinary life with purpose, connection and dignity.
Our hope at Imagineer is that this isn't simply about integrating or restructuring services.
It's about reimagining the relationship between people, communities and the state, where support enables people to live the lives they choose, with rights, opportunities and a sense of belonging at the heart of it all.
The future of health and social care should be built with people, not for them.

06/07/2026

Last week was Co-production Week, and our team also had a rare chance to catch up in person and talk about all things Imagineer.

So much of our work happens online, across emails, meetings, documents and systems, that it felt really valuable to have time together. It gave us space to step back and think about what co-production actually means in practice, not just as a word or a principle, but as something people should be able to feel in the support they receive.

For us, co-production is not just about asking people what they think once most of the decisions have already been made. It is about taking time to understand what matters to someone, what gets in the way, and what support needs to look like so they are not left trying to navigate complicated systems alone.

We were recently sent some incredibly kind feedback, which described support from Imagineer as feeling “clear, empowering and human” at a time when things had felt overwhelming.

That really matters to us.

Good support is about knowledge, experience and advocacy, of course. But it is also about noticing when something might be difficult before someone has to ask. It is about making information accessible, working alongside people in a way that builds confidence, and creating space where people feel understood rather than judged.

Real co-production is relational. It is built through listening, trust, consistency, respect and shared problem-solving. It recognises that people are experts in their own lives, and that support should strengthen someone’s voice, choice and control, not take over from them.

Thank you to everyone who trusts us to work alongside them. Feedback like this means a great deal, and reminds us why co-production cannot just be a principle or a process. It has to be something people can feel in the support they receive.

30/06/2026

At last, we are rebuilding the Imagineer website and we are aiming for a fabulous website, which means we need your help before we start the rebuild.

We have put together a short activity to be able to gather people input and this is called a tree test.

It takes about 10 minutes and asks simple questions based on where would you expect to find certain information on a website.

There are no right or wrong answers we are asking you for what you think makes senses.

The people who visit the Imagineer website are families, professionals, and community members. We want the new site to make sense to everyone. The only way to know if it does is to ask real people, like you, before we build it.
If you've ever landed on a website and not been able to find what you were looking for, you'll know why this matters. We want to make sure that doesn't happen on ours.
Your input and 10 mins of your time will help us a lot, and you don't need to know anything about websites to do it.
Click here to test - https://imagineer-treetest.vercel.app/
Open until midnight on 3 July 2026. Thank you!

Help us improve the Imagineer website by completing a short navigation test.

28/06/2026

We're rebuilding the Imagineer website and we want to get it right — which means we need your help before we write a single word of copy.

We've put together a short activity called a tree test. It takes about 10 minutes and asks one simple question: where would you expect to find certain information on a website? There are no right or wrong answers. We're not testing you — you're testing us.

The people who visit the Imagineer website are families, professionals, and community members. We want the new site to make sense to all of them. The only way to know if it does is to ask real people — people like you — before we build it.

If you've ever landed on a website and not been able to find what you were looking for, you'll know why this matters. We want to make sure that doesn't happen on ours.

It takes 10 minutes. It helps us a lot. And you don't need to know anything about websites to do it.

👉 Imagineer — Website Navigation Study

Open until midnight on 3 July 2026. Thank you!