24/06/2013
A letter to customers
Hello everyone,
Since 2013 Apr , our supplier (the "big boss" I refered at April) produce the cycling clothes very slowly , we have to change a new supplier at the May , but the new one cheat our money , they just produce half of the orders for us. :(
So, Max and Dart decide to create the sports clothes factory by ourself at this June. At the middle of this June , our small clothes factory start to work , now we can produce the short/long cycling jersey , regular/bib shorts ( the wind vest and long pants can not be produced currently , but this problem can be resolved this month).
We are very apology for the delay shipping problem since May to June , it's our fault. Maybe some customers worry about their money (hey , do your company cheat my money????) , please trust us , if you don't want to wait , we can refund to you completely and apologize to you , but if you can wait and belive us can finish the clothes, it should be a big encouragement for us!!
Although we have our own factory and start to produce now, we are a "fresh man" in this area , so the printing, quality of the clothes and other aspects will have some problems inevitably , we are happy to hear about the response from our customers , especially the bad responses , it can help us to improve our products.
About the produce speed . Actually our small factory can produce 50- 60 sets clothes/shorts everyday , but the premise is we have done the "flat digital" image , it's not the preview image for the customer , the "flat digital" image is for printing and sublimation transfer. Drawing the flat digital image is very important , we just have two designer can create this type image , they can drawing 5-7 flat images every day. For example , one of our designer finish 3 images for producing yesterday , she spend whole day to do that. Today ,the workers finish the all clothes which related these 3 images in half day.
We changed the material of the clothes , we give up the common cycling clothes's materials and we replace it with a new one (More Expensive! N*KE uses it to produce the sports t-shirts) , of course we don't produce all clothes with the new materials , it's just a testing , some customers will receive the new materials clothes , whatever you like/unlike it , please tell us.
At the last , we should say sorry again to our customers because of the delay shipping , please trust us can resolve this problem! There are some pictures of our factory and the new material clothes.