07/10/2026
🚴♀️ GLOFOX FAQ’s 🚴♀️
We’ve received a few questions about our new booking app, so we’ve put together some quick answers below! 👇
❓ Do I need to download GLOFOX, or can I keep using the old app?
✅ Yes, you’ll need to download GLOFOX. Please do this as soon as possible, as our previous booking app will be deactivated soon. Once it’s shut down, you will no longer have access to your account through the old app.
❓ Will my membership transfer to the new app?
✅ Maybe! We’re working hard to transfer everyone’s memberships over. If you log into GLOFOX and don’t see your membership, don’t worry—just send us a message! As soon as we know it’s missing, we’ll transfer it over for you.
❓ Can I choose my bike when I book a class?
✅ Yes! One of the great new features of GLOFOX is that you can select your bike at the time of booking. 🚲
❓ How far in advance can I book a class?
✅ One week. Just like our previous booking system, classes become available to book 7 days in advance.
💙 If you have any other questions or run into any issues getting set up, please send us a message. We’re happy to help and want to make this transition as smooth as possible!
We can’t wait for you to start using GLOFOX! 🙌