09/02/2026
Power Outage Update ⚡️🏒
Well… this one is a doozy.
We’ve now been without power for almost 24 hours after a transformer in our neighbourhood blew last night. The Hydro crews have been working non-stop to get things back up and running, and we genuinely want to give them a huge THANK YOU for all the work they’ve been putting in.
Unfortunately, the repair ended up being more involved than expected. Crews needed to tear up part of the lot near Verdiccio’s to Kelly Lake to properly access and fix the problem, which has unfortunately pushed the timeline back.
The current hope: we get power back around midnight tonight. Once power is restored, our ice chiller needs approximately 6 hours to boot back up and get the ice freezing again. If everything goes according to plan, we’re hoping to be back in business by mid-to-late morning tomorrow. 🤞
That means several clinics, classes, private lessons and rentals have had to be cancelled today, and there’s a good chance some will be affected tomorrow as well. To all in the Season Prep Clinic, check your emails in the morning before heading over for an update, but certainly at least the 8am, 9am, and maybe 10am sessions are in serious jeopardy.
To everyone impacted: we’ve got you. We’ll work with each of you individually to reschedule, credit, or refund — whatever works best for you. Just let us figure out how long things will be affected. Our phone system requires electricity as well, so apologies for not answering your calls today, we are trying to stay on top of emails and messages on socials.
Because when something completely outside everyone’s control goes sideways, the least we can do is make the customer-service part easy. 😉 We’re going to do the right thing, imagine that!
We’ll keep everyone updated as soon as we know more. Thank you for your patience, understanding, and support while we ride this one out.
And again, a massive THANK YOU to the Hydro crews who have been out there grinding away around the clock to get our neighbourhood back online. Also thanks to Northland Group, Walden Group, and RAW Group who all reached out unprompted to see how they could help! We appreciate you. 🙏
Hopefully we’ll see you back on the ice tomorrow! 🏒❄️
