03/20/2020
Hey Everyone,
In response to the ongoing COVID-19 situation we will be changing our service model for the time being.
Effective immediately, the doors to the shop will be closed to walk-ins and instead we will be doing the following:
If you have repairs you’d like done, please call the shop 613-256-5282 or email [email protected] (please be sure to include a phone number where you can be reached). We’ll discuss the repairs, and schedule you a drop off time outside the shop. Once we asses the bike, we’ll phone you and update you on a timeline and estimate for repairs. Once the repairs are completed, we’ll accept payment by e-transfer and we will arrange for pickup either outside the shop, or we can do porch drop offs at homes in town. In addition to diligent handwashing and sanitizing, we will be wiping down bikes with disinfectant wipes after drop off, after repairs, and before customer pickup.
Cycling is a great way to get outside and get exercise while maintaining social distancing recommendations. This new temporary service model will allow us to continue serve the community, while doing our part to help slow the transmission of COVID-19.
Thank you for your continued support.
