19/08/2021
ABOUT US
Excell Rehab is a small aspirational sports Physiotherapy Practice in Norman Park. We value integrity and honesty and provide exceptional service to our clients and are a motivated team that aims to always do our best, work hard and support those individuals around us.
At Excell, we strive to attract the best people and we are excited to be looking for our next team member to come and join our fun and friendly 'small team' environment.
WHO ARE WE LOOKING FOR?
We are looking for a committed team player to fulfil the position of Practice Manager/ Receptionist. This role is the face of the Practice and a critical part of our team. We believe the person we are looking for will have the following personal attributes and skills:
· An enthusiastic and energetic individual with excellent interpersonal skills.
· A warm and friendly demeanour by default and naturally provide a high level of customer service.
· Just as adept ‘back of house’ as you are ‘front of house’.
· Organised and demonstrate initiative.
· An interest in helping a small business prosper, and have skills and ideas in this area.
· Systemised and can streamline internal processes.
· A team player that can work well independently.
· Can delegate when appropriate but also leads by example.
· Quality conscious and outcome oriented with a desire to perform tasks to the best of your ability.
· Health conscious with an interest in the health and wellness industry.
You will be our director of first and last impressions of the Practice, could this be you?
ON OFFER
· Flexible working conditions. Full time or permanent PT role; 25- 38 hours per week.
· Regular week day hours with flexibility according to your schedule.
· Competitive salary in line with experience. Additional skills in business growth, business development and marketing will be remunerated accordingly.
· Centrally located office in Norman park with easy parking and public transport.
· Training, professional development and mentoring is available for the right candidate.
· Motivated small team environment.
ROLE OVERVIEW
· Management and the day to day running of the Practice. Including:
o Managing and maintaining client records in the Practice Management Software
o Banking
o Invoice reconciliation (Xero)
o Handling petty cash
o HICAPS administration
o Medicare Claims,
o Workcover Claims
o DVA and
o Third Party Insurance claims.
o General Administration tasks.
· Greeting clients and managing appointments
· Provide leadership support and mentoring to the junior admin team; nurture, train direct and delegate tasks appropriately.
· Scheduling and organising Sports Trainers during the sports season.
· Develop strong relationships with our clients, referrers, suppliers and network of professional health care providers.
· Developing and improving practice systems and procedures (rostering, payroll processing, marketing, basic HR) is desirable.
· Ideally, assist in business development – through day to day interactions with individual and corporate clients. Marketing and business development experience would be an asset.
If you think you could be the newest member of our team, please apply through seek and include your CV and a cover letter that addresses the above criteria.
