07/08/2026
๐ข MEMBER ACCESS UPDATE
Hi everyone,
Firstly, we apologise for a small glitch following the recent upgrade to our gym access system.
It appears that the upgrade has affected some of our older member key fobs, and unfortunately some are no longer allowing access to the gym.
The good news is that our new system now allows members to access the gym directly through their mobile phone while we work through recoding the affected key fobs.
๐ฑ IF YOUR KEY FOB IS NOT WORKING, PLEASE FOLLOW THESE STEPS:
1๏ธโฃ Download the HYBRID 2382 app from the App Store.
2๏ธโฃ Sign up and create your account in the app.
3๏ธโฃ Once you have signed up, send us a message through our page to let us know.
When messaging us, please also provide:
โข Your full name
โข Emergency contact name
โข Emergency contact phone number
We require these details to ensure your membership information is up to date as part of the access system update.
4๏ธโฃ We will then activate your mobile access from our end.
5๏ธโฃ Once activated, you can use the HYBRID 2382 app on your phone to access the gym.
โ ๏ธ IMPORTANT โ LOCATION SERVICES
For the mobile access function to work, you must have Location Services enabled for the HYBRID 2382 app on your phone.
Your phone uses this to confirm you are at the gym before allowing the door to unlock.
๐ WHAT ABOUT MY KEY FOB?
We will work through the affected older key fobs and get them recoded as soon as possible. In the meantime, please use the mobile app for access.
We apologise for the inconvenience and appreciate everyone's patience while we get this small teething issue with the upgraded system sorted.
Thank you for your understanding and continued support.
HYBRID 2382
24/7 Gym Access ๐ช
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