09/09/2026
We are writing to advise the community of an important change to Cooinda's Support at Home services.
After careful consideration, Cooinda has made the difficult decision to cease providing Support at Home services and assist clients to transition to alternative providers. No end date has been set at this time. We are committed to supporting every client to transition to an alternative provider. No client will be left without care or assistance.
We would like to reassure residents and families that this decision only relates to the Support at Home program.
Cooinda remains financially stable, operationally strong and fully committed to residential aged care, retirement living and accommodation services.
The decision has been made to strengthen the long-term sustainability of the organisation and ensure we can continue providing high-quality services to residents and families well into the future.
There will be no impact on residential aged care services, retirement living operations or the quality of care residents receive.