23/01/2019
A dynamic Gamer who supports players and works diligently to resolve any in-game issues that customers may be experiencing. This is an exciting opportunity to be a part of our Customer Service Nexus team that is driven to capture precise information relating to customer issues with the goal of achieving the highest initial resolution.
YOUR EXPERIENCE:
5+ years' experience as a Customer Service
Experience with online gaming communities, either as a player or industry work
Knowledge of Microsoft Windows and Microsoft Office products (Outlook, Word, and Excel)
Working knowledge of using a calm demeanor to handle escalating situations with impartiality
Excellent and effective problem solving and time management skills
Effective verbal communication and written skills
Creative, self-driven with a strong work ethic
A passion for game development and technology
PLUS:
Knowledge of Daybreak Games' titles
Knowledge of an array of video games on PC
Knowledge of Game development
Think you're Daybreak material? Send us your resume and cover letter. Make sure to include your Twitch/YouTube channel (if you have one), social media handles, and/or link to your portfolio. We are looking for people who don't just upload their basic resume, but rather, are looking to get noticed. So, go ahead, impress us!