11/21/2024
Heads up people. And to be fair, Mammut also recalled the new Barryvox S2 of which few have actually been out on the market. Don’t get down on these companies and recalls. Applaud them for recognizing that a very small amount of units might be affected and taking strides to ensure it won’t affect our safety out there (but our decisions still will!)
Recall: PIEPS Pro IPS
PIEPS and Black Diamond are issuing a recall on the PIEPS Pro IPS avalanche transceiver sold between October 1, 2023 and November 22, 2024 due to an issue with the size of the battery compartment. PIEPS Pro IPS owners should immediately stop using it and follow the recall procedures.
Due to a loss of contact in the battery compartment if used with AAA (LR03) batteries at the lower end of allowable dimensions, the transceiver may not turn on, or may be inadvertently turn off if it is impacted or jarred. If this were to occur before or during an avalanche, the device may fail to function correctly or turn off, making it more difficult or impossible to locate a victim and potentially resulting in serious injury or death.
To date, the company has received just one single report from an affected consumer with no accidents, injuries, or fatalities associated with this issue.
**Visit the link in our bio for more information, to initiate the return process, and/or to contact our customer service team with any and all questions and comments.**
We appreciate your understanding and cooperation. We apologize for the inconvenience caused by this recall.