Heather Roberts: E-Commerce Management and Business Coaching

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Charlotte, NC
Heather Roberts: E-Commerce Management and Business Coaching

I am the Co-Founder and CEO of RSG Sales. We specialize in Business Coaching all things home!

12/23/2021

Happy Holidays!!

P.S. Want to be the first to get on our call schedule for 2022? Comment below! Lets start the year off together!

12/21/2021

Want to start your year off by growing your E-Commerce Sales Channel!

Lets chat and see how we can work together! We are so excited about what we have to offer our clients for 2022 and would love for you to be a part of it! Book a call now!

12/20/2021

Do You Have The Right Feet In The Right Seats?

12/17/2021

"It’s that time again! 3, 2, 1 WEEKEND!

Here’s the Tips of the Week:

3 Things You Need To Do To Ensure You Have a Competitive Sales Strategy
-Complete Competitive Assortment
-Have Solid Distribution
-Create a Long Term Growth Plan

2 Things I’m Loving This Week:
-I’ve turned into a huge podcast lover. My most recent favorite is In Plain Sight: Lady Bird Johnson. Now, I was a history major in college which automatically makes me predisposed to loving all things historical. But, the thing I love most about this podcast is that no one had any idea how much of an impact Lady Bird had on things like civil rights or the environment. She really helped to shape our world today.
-One week until Christmas!

1 Action Item:
-Do a little “stalking” this week. Take some time to really look at the other product listings in your categories. What can you learn from them and implement in your own catalog. I’d love it if you would let me know what you find!

Happy Weekend!

12/14/2021

Have you been struggling to grow your E-Commerce Sales Channel? Let us answer your questions! Comment below and lets connect on how to move your channel forward!

12/13/2021

Do You Have All Of Your Eggs In One Basket?

12/10/2021

Let’s celebrate! It’s Friday!

Top 3 Tips for the Week!

What does it take to sell to HomeDepot.com
-Requires GS1 UPC Codes
-Must use CommerceHub
-Must have a minimum of 3 images

2 Things I’m Loving!
-The Feeling of the Holidays is upon us!
-New puppy. Meet Nugget

1 Action Item
-To offset the expense associated with CommerceHub add an allowance into your wholesale price to cover the cost.

Happy Weekend!

12/09/2021

One of the biggest struggles I see Founders and Owners have is FOCUS. We can be fantastic at setting the Vision for our companies but, sometimes we lack the Focus to achieve the results of our Vision.

Wendy was a coaching client of mine. When I first met Wendy she wanted to sell to Brick & Mortar stores, Online Retailers, her own website, and Big Box stores. As you can see that’s a lot of different things to start all at once.

Wendy was so busy trying to be all things to all people. It was super confusing for her team. One week they were to be working on growing B&M. The next week it was their website. And the next was online retailers. Her team was so confused and quite frankly losing faith in Wendy’s leadership.

Wendy seemed to go where the wind blew her also known as Bright & Shiny Syndrome.

The first thing I did with Wendy was help her create a 6-Week Game Plan. The process of creating a plan helped her dial in on what was really important to her and the growth of the business.

Next, we introduced the Plan to her team. (Side note: in normal situations I would have everyone involved from the beginning but because Wendy had a problem defining her focus & vision I felt it was better to do this first round one on one.)

The team was then able to create benchmarks for the 6 weeks to implement the plan.

The best part was they were accountable to each other. If Wendy started to go off track the team would kindly remind her of the Game Plan.

Wendy and her team accomplished more in those 6 weeks than they had in the previous 3 months.

Oh in case you were wondering what their focus was for the first 6-Week Game Plan it was aligning their internal systems to work more efficiently with Internet Retailers. It was the first step to properly growing the channel.

Want some help getting focused? Comment Below, Lets Chat!

12/07/2021

I’m putting together a FREE MasterClass this Thursday!

If you’d like to join me comment below and let's reserve your seat.

12/06/2021

What Is One Word That Can Instill Fear In Some And Joy In Others?

12/03/2021

When used correctly Castlegate is one of the most powerful tools in your Wayfair arsenal. Here are 3 ways to know if you are ready to send product to Castlegate.

You have been selling to Wayfair for at least 12 months.
You can clearly identify at least 5 top selling items to put in Castlegate.
You can add the top selling items to Castlegate without sacrificing sales in your other accounts.

This week’s love: Speed

Why is speed my love when I think about Castlegate?

Because all items that are in Castlegate get a 2 day flag which means the customer will receive their order fast!
Because Castlegate allows furniture companies to compete with Amazon.

Take Action: If you aren’t participating in Castlegate and think you should watch our Castlegate video series to learn more about the pros and cons.

12/02/2021

Want to know how to sell to Jane, Etsy, Overstock, Wayfair, and More? Schedule a call and let's see how we can help!

Address

Charlotte, NC

Telephone

+17047653631

Website

https://www.rsgsales.com/calendar

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