10/20/2026
Somewhere along the way, we started confusing being a good leader with being a nice leader.
I've worked with plenty of managers who avoided difficult conversations because they didn't want to hurt someone's feelings, create conflict, or damage a relationship.
I understand the hesitation. Nobody enjoys telling someone their performance isn't meeting expectations or that their behavior is affecting the team.
But avoiding the conversation doesn't make the problem disappear. It usually makes it worse.
There's a difference between being unkind and being uncomfortable.
Good leadership requires the courage to have conversations we'd sometimes rather avoid, while treating people with dignity and respect.
The goal isn't to make every conversation comfortable. It's to make it constructive.