22/03/2024
You can now see live waiting times for our A&E departments in Carlisle and Whitehaven and our Urgent Treatment Centres (UTCs) in Keswick and Penrith.
🚨 ncic.nhs.uk/locations/emergency-care-hub
We are trialling sharing our live waiting times with the hope that this information helps set people’s expectations when you are waiting to be seen.
We also hope it will raise awareness of our UTCs which have significantly shorter waiting times than our A&E departments, and are the best places to go if you need medical attention but it is not life-threatening.
They are now live on our website and the information includes: How many people are currently in the department, the average waiting time to see a doctor/nurse after initial assessment and how many people have arrived in the last hour.
No matter how busy our A&E departments are, the most seriously ill and injured patients will always be seen first and as quickly as possible. Regardless of our waiting times, if it is an emergency please call 999. For non urgent issues you should go to 111.nhs.uk, go to a UTC, contact your GP or go to your local pharmacy.