04/09/2023
I came across the case of General Mills, which introduced a line of cake mixes under the Betty Crocker brand in the 50s'. These mixes promise convenience by including all dry ingredients, powdered milk, and eggs. However, the product didn't sell well despite its benefits, and General Mills brought in psychologists to understand why. The unexpected answer was guilt: housewives felt that using the mix deceived their families by saving time and effort, making it seem like they had baked for hours. To address this, General Mills revised the product, requiring users to add a real egg and water, removing the powdered egg. This change made the process slightly less convenient but alleviated guilt and gave a sense of .
After reading the story, I was struck by the question: What 'egg', in terms of contribution, can we add to a learning journey? Based on my experience, should encourage participants to add their "egg" of personal touch. It could take various forms: shared experiences, individual reflections, or collaborative feedback. What's remarkable is that this principle applies to those receiving coaching and those taking on the coach role. Coaches, too, add their unique flavours just as coachees infuse their 'eggs' into the learning journey. They bring expertise, guidance, and mentorship but also share their experiences and learn from the rich tapestry woven by their coachees.
I employ creativity and performing tools and techniques to convey messages effectively and facilitate workshops and . I use these metaphorical "eggs" to empower the participants to contribute according to their needs and experiences. This interactive dynamic cultivates a co-creation process, ultimately boosting their engagement.
Participants can enrich every and workshop program, like baking, by adding unique ingredients. Personal stories and reflections add depth to the learning experience, much like the real egg transformed the cake mix. Encouraging participants to bring their experiences to the table fosters a sense of ownership and connection to the process, much like the homemakers who felt they were contributing to the cake's creation.
The analogy of the "egg" underscores the importance of acknowledging individual contributions and avoiding reducing people to mere numbers or passive recipients of information. Just as the cake mix ceased to be a convenience and became a fulfilling endeavour, the ultimate end of coaching should be empowering participants to take credit for their growth journey.
Coaching is a testament to the value of personal contribution in a world full of standardised approaches. Just as a cake becomes more than the sum of its ingredients, coaching transforms into a meaningful and enriching experience when each participant adds their own "egg."
What's your secret ingredient regarding your personal touch and individual involvement?
Executive and Corporate Coach, Trainer and Facilitator. Founder & CEO of Kapirum Consulting.