14/05/2026
One of the most difficult truths to confront is that systems can appear responsive while remaining fundamentally unchanged.
I have long said that although I successfully delivered one of the country’s most significant and influential landmark legal cases, that victory did not automatically translate into cultural change. That is still something that needs to be challenged, examined and continuously worked towards.
Because systems are not transformed by rulings alone. They are transformed by what people are willing to confront, question and refuse to normalise afterwards.
We have become highly fluent in the language of reform. Lived experience. Co design. Trauma informed practice. Awareness. Advocacy. Consultation.
But language alone does not redistribute power. Real reform is uncomfortable because it requires more than visibility. It requires individuals, institutions and industries to examine what they protect, who they elevate, whose voices are filtered out, and whether outcomes are actually changing for the people most impacted.
One of the reasons I continue speaking about bystander culture is because systems do not sustain themselves alone. They are sustained socially. Through silence, career incentives, reputation management and the normalisation of inaction.
Progress is not measured by how many conversations we hold. It is measured by what changes because of them. It is one of the many reasons I wrote my book and chose to share my experience so deeply.
Thank you to Third Sector News for the opportunity to contribute to this important conversation. I genuinely enjoyed this interview.
We are fluent in buzzwords: lived experience, co-design, trauma-informed practice. We run the consultations and build the frameworks. But as Jo Cooper points out, “Systems can absorb critique without changing, particularly when that critique is channelled into safe, repeatable formats.”
For NFP leaders and boards, this is a confronting but necessary insight. Are we sustaining the appearance of progress while the underlying power dynamics remain completely untouched? Are we allowing social impact to become a pathway for career advancement, rather than a commitment to systemic reform?
Moving from safe narrative to real accountability requires us to step out of the bystander role within our own sector.
Full story: https://tinyurl.com/2jsxkkna