29/09/2025
✨ The 3 F’s of Sales – Feel, Felt, Found ✨
One of the most powerful tools in sales is empathy. When a client shares a concern, the way you respond can make all the difference.
💡 That’s where the 3 F’s come in: 👉 Feel – “I understand how you feel.”
👉 Felt – “Others have felt the same way.”
👉 Found – “What they found is that…”
This approach builds connection, dissolves resistance, and creates trust — because people don’t buy products or services, they buy understanding and solutions.
❓Here’s a thought: How often do you lean into empathy during your conversations with clients?